SEMS AND SPECIALS: A DOMESTIC FASTENER MANUFACTURER SEES GROWTH AND CHANGE IN 2014
Reprinted from The Distributor Link.
As our domestic fastener business is growing, so is our team. There is unmeasurable value in the people that implement the vision and mission of Sems and Specials. It is important to us that we mark this time and applaud the new faces of Sems, as we believe we have built a team that will be taking our growing business to new heights.
Providing guidance in new applications, expediting turn around when imports are late or fail, and providing stock and release programs are just a few examples of the “unparalleled service” Josh Ballard believes we offer. As an Account Manager since January of 2012, Josh values his relationship with each customer and is driven to seek and provide solutions. His approach lends to Sems and Specials being a top tier domestic manufacturer.
Account Manager, John Sundstrom, joined the team in June of 2012. John’s responsibilities reach far beyond inside sales and expediting. He is personally delivering a level of service that he believes separates us from our competitor. “Efficiently, we provide a high level of service. Our systems work cohesively with our distribution customers’ systems; truly making us an extension of the distribution world.”
Terry Morrissey was recently named Director of Manufacturing (October 2013). A 37-year veteran of the fastener industry, Terry has an extraordinary amount of experience and talent he is lending to every department. He bases his diligence on his belief that the core of quality is customer care. “Controlled growth and never losing focus on caring for the people are my main objectives.” states Morrissey.
The New Year also brought the addition of Lynn Wilsie to the Account Management Staff. “It’s a pleasure to be a part of a solid organization that takes care of the employees and customers. There is a great sense of quality, pride, and teamwork here, and further, we have the freedom to be involved and to exercise our creative instincts.” Lynn’s fastener experience along side two decades of management and customer service experience will not be underutilized.
Another long-time member of the fastener industry, Michael Kanaval accepted an Account Manager position with Sems and Specials in March of 2014. Michael has a plethora of diverse knowledge that will be put to great use. Mike expressed, “My focus will be to help our customers grow their business by providing expert fastener application knowledge and supplying them with the domestic products they need to grow.”